Updated 24 May 2018

 

The Black Cat Opera Company is a touring opera company based in the South of England. We are committed to protecting your information and take the necessary steps to ensure that your information is safeguarded and kept in accordance with applicable laws and regulations. This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you?

 

We collect information about you when you:

·       Sign up to our mailing list

·       Contact us for information about productions and events

·       Ask to be kept updated on auditions

Information collected might include name, email address, telephone number, and home address. We will only contact you if you have given your consent for us to do so, and you may choose to opt out at any time.

 

We use Google Analytics to collect aggregated and anonymised information on the number of visitors to blackcatopera.co.uk and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information does not individually identify those visiting our website.

 

Financial Information

 

We do not store your bank details and the only financial information we store about you relates to donations - sums you have donated and dates when the donation was made. Otherwise your financial information is the responsibility of our box office agents.

 

How will we use the information about you?

 

We use this information to contact you with updates on forthcoming productions or other Black Cat events that may be of interest to you.

 

We use a third-party provider, MailChimp, to deliver our email updates and to gather statistics for email open rates and clicks – which helps us to monitor and improve our emails. For more information, please see MailChimp’s privacy notice. You can unsubscribe from our mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@blackcatopera.co.uk.

 

We never share your information with any other third party for marketing purposes.

 

Your information will be stored on a secure Google cloud-based system in compliance with the General Data Protection Regulation (GDPR). Google’s secure cloud infrastructure and applications are designed to meet stringent privacy, transparency, compliance and security standards.

 

We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy policy and to fulfil our legal obligations.

 

Access to your information and correction

 

You are entitled to view, amend, or delete the personal information that we hold about you at any time. Please email us at info@blackcatopera.co.uk with your request.

 

Users under 18

 

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide your personal information to us. Without this consent, you are not allowed to provide us with personal information.

 

Changes to our privacy policy

 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

 

How to contact us

 

Please contact us at info@blackcatopera.co.uk, on 07921 000593, or by writing to us at 37a Middle Hill, Egham TW20 0JL if you have any questions about our privacy policy.

Privacy Policy

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info@blackcatopera.co.uk
© 2018 by The Black Cat Opera Company